Account & Data Deletion
This page explains how to delete your account and data in the ExpoTimes mobile app (the "App"), operated by EXPOTIMES Co., Ltd. (the "Company"), and which data is deleted or kept. Developer: EXPOTIMES Co., Ltd. (주식회사 엑스포타임즈). If this English version differs from the Korean version, the Korean version prevails.
1. Request account deletion in the app
- Sign in to the ExpoTimes app.
- Open the My tab at the bottom.
- Go to Settings > Account management > Delete account.
- Review the notice and confirm.
Your account is deleted immediately, you can no longer sign in with it, and the deleted account and content cannot be restored. Your posts, photos, comments and lounge messages, and the personal information we collected, are deleted, or anonymized so that other users cannot identify you, within 30 days of your request (see section 3).
2. Data removed right away
- The login session on your device
- Push notification registration (FCM token) and expo reminders
- The follow list stored on your device
- The Apple sign-in linkage, if you used Apple sign-in
3. Data deleted or anonymized within 30 days, and retention
- Your profile (nickname, bio, photo), logs (text, photos, tags), comments, likes, follows, and venue lounge chat messages and photos do not disappear the moment you delete your account, but they are deleted, or anonymized so that other users cannot identify you, within 30 days of your request. If you want specific posts or photos removed right away, delete them in the app before deleting your account (see section 4).
- Report records are kept for up to 1 year after the report has been handled, to resolve disputes, and service access logs for 3 months under the Protection of Communications Secrets Act, after which they are destroyed. Other information that must be retained by law is kept separately for the applicable period.
4. Delete only some data and keep your account
- Visit logs and photos: log screen > More > Delete
- Profile photo: remove it in Edit profile
- Follows: unfollow the user
5. Request deletion by email
If you cannot access the app, you can also send a request to expotimes@expotimes.io. Please include the email address of the Google or Apple account you used to sign in. We process requests within 10 business days.
We cannot verify that someone is a user from an email alone, so requests that do not match the sign-in account email may not be processed.
6. Effective date
This notice applies from October 24, 2026 (effective October 16, 2026; revised October 24, 2026). If we change it, we will update the effective date on this page.